OUR PRIVACY POLICY
GENERAL INFORMATION
In order to give you the best experience whether it's on our site, through our newsletter or direct contact with you as a customer via e-mail, social media or any type of communication, we store some necessary data about you.
With that said we do not save information that does not have a purpose and will not store it longer than necessary.
From the 25th of May 2018 the General Data Protection Regulation (GDPR) is enforced and this is how we follow it.
NEWSLETTER
If you sign up for our newsletter we store your email-address via the Newsletter service Mailchimp. Mailchimp keep their physical servers in the USA and are by no means allowed to share your information. If you no longer wish to subscribe to our newsletter you can at any time unsubscribe (bottom link in every newsletter) or contact us if you need help at info@floramanufaktur.se
SPECIFIC COMMUNICATION
If you contact us through email or social media or any other way where your personal information is attached digitally (your name, email, phone number etc.) we will keep the correspondence history for as long as it's needed based on the specific case and then delete it.
VISITORS AT OUR SITE
If you are a visitor at our site and have not explicitly signed up for our newsletter or made a purchase the only information we store about you is cookies in order to give you the best experience when it comes to preferred language, to keep an ongoing cart and so on.
If you make an order from our webshop we store the following necessary information about you to deliver your products and to get in contact with you:
- First name, last name, Company/Organization, E-mail, Address, Postal number, State, country, phone number.
- In addition to your physical contact information our e-commerce system (Textalk Webshop) also stores your IP-address.
- Our connected payment services store additional data when a customer make a purchase. We currently offer "Klarna Checkout" as our payment services and they, as well as we are, are GDPR compliant.
YOUR DATA WITHIN OUR COMPANY
Only relevant person will get access to your personal data (for delivery of your order etc.)
YOUR RIGHTS
As a customer, you can at any time, demand to get a copy of, an edit or deletion of the data we store about you. You also have the right to lodge a complaint with a supervising authority.
Contact us at info@floramanufaktur.se with questions or requests regarding this.
PRIVACY NOTICE COOKIES
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. If you use our services, we will assume that you agree to the use of such cookie.
- We use permanent cookies to store if you entered our site from a specific partner.
- We will use cookies to save your preferred language setting.
- We use session cookies for example when you start to put items in your basket to keep track of your ongoing cart.
- We use both first- and third-party cookies to collect statistics and user data in aggregate and individual form in analysis tools to optimize our site and to present you with relevant marketing material.
- Some third-party cookies are set by services that appear on our pages and are not in our control. They are set by social media providers such as Twitter, Facebook and Vimeo and relate to the ability of users to share content on this site, as indicated by their respective icon.
- We also use third-party cookies which performs cross-site tracking in order for us to give you marketing in other sites/channels.
Data that is forwarded to third parties is only used to provide you with the services mentioned above, analysis tool in order to collect statistics to optimize our site and present you with relevant material.
WHAT IS THE LEGAL GROUND TO PROCESS YOUR PERSONAL DATA?
We will only connect your cookies to your personal data if you make a purchase.
HOW LONG DO WE SAVE YOUR DATA?
We do not save your personal data, unless you actually make a purchase, at which point we save it in order to send you your products.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features and our site will not work as expected.
Latest updated 2020-01-26